Not every artist should pay the same entry fee. Crafted Call lets you charge a different price depending on how many works an artist submits, give your members a better rate, and offer reduced or fully waived fees to artists who need them — all without leaving the call setup form.
This is the admin-side companion to the artist-facing Understanding Entry Fees & Tiered Pricing article. Here you'll learn how to configure these options; that article explains what your artists see.
Where to Set Entry Fees
Open the call you want to edit (or start a new one) and go to the Fees section of the call setup form. Everything in this article lives there. The Fees section looks the same whether your organization is on the classic or the updated call editor — the layout differs slightly, but the same fee options are available either way.
At the top you'll choose a Fee Model, then layer on optional member discounts and sliding-scale tiers below it.
Choosing a Fee Model
The Fee Model toggle offers three ways to calculate the base submission fee:
Flat Fee — every artist pays one price per submission, no matter how many works they include. This is the default and the simplest option.
Per Work — artists pay a base fee for their first work plus an additional fee for each extra work (for example, $25 for the first, $10 for each additional). You set a "First Work Fee," an "Each Additional" fee, and an optional cap on works per submission.
Tiered — you set an exact price for each number of works, with separate member and non-member columns. Use this when your pricing doesn't follow a simple "base + per work" formula.
Note: Crafted Call does not offer an open-ended "pay what you want" entry fee. To let artists choose a reduced or waived price, use sliding-scale tiers (described below) instead.
Setting Up a Tiered Price Table
When you select Tiered, a Tiered Pricing table appears. Each row is one price tier:
Work count
Member ($)
Non-member ($)
1
20.00
30.00
2
35.00
50.00
3
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45.00
65.00
Work count — the number of works this row's price applies to.
Member — the price a current, dues-paying member of your organization pays.
Non-member — the price everyone else pays.
Enter all prices in dollars. Use Add row to add tiers and Remove to delete one. A tiered call cannot be saved without at least one tier, so you'll see a reminder until you add one.
Handling more works than your table covers
Below the table, the Each additional work beyond N field sets a flat per-work rate for submissions that include more works than your largest tier. For example, if your table tops out at 3 works and you set this to $15, a 4-work submission is priced at the 3-work price plus $15. Leave it blank to charge nothing extra beyond the last tier.
How a tiered price is chosen
When an artist submits, Crafted Call picks the price this way:
If a row matches their exact number of works, that row's price applies.
If their work count falls between rows (say you defined 1 and 3 but they submit 2), it uses the next-lowest row.
If they submit more works than your largest row, it uses the largest row's price plus the "each additional" rate for every extra work.
Whether they get the member or non-member column is decided automatically by their membership status. Because the member column already is the member price, the per-call member discount described below is not stacked on top of a tiered call — you set member pricing directly in the table.
Sliding-Scale & Fee-Waiver Tiers
Sliding-scale pricing lets artists self-select a fee level based on what they can afford — an honor system with no income verification. Turn on Sliding-Scale Fees in the Fees section (it appears once your call has a submission fee greater than $0).
When you enable it, Crafted Call loads a set of starter tiers you can keep or customize:
Full price — 0% off (the standard fee)
Reduced — 50% off
Fee waiver — 100% off (the submission is free)
Each tier has a label and a discount percent from 0 to 100. A tier set to 100% waives the entry fee entirely. Use Add Tier to create your own levels (for example, a "Student" or "Emerging artist" tier) and Remove to delete one. At least one tier is required while sliding scale is on, and you can reload the starter set anytime with Load Defaults.
Tip: Sliding-scale usage is tracked separately from promotional coupon codes, so you can see how many artists chose each tier without it muddying your coupon reporting.
Member Discounts
There are two ways to give your members a better rate. You don't have to choose just one, but they apply in a specific order.
Per-call member discount
In the Member Discount part of the Fees section you can set a Percentage off or a Fixed amount off that applies to members of the organization hosting this call. It's applied automatically at checkout for current members and shown as a "Member price" preview while you configure it. This setting lives on the individual call.
If you run a membership program, you can attach a submission fee discount directly to a membership tier. When you create or edit a tier, fill in the Submission fee discount (%) field — for example, "Gold members save 20% on submission fees." Any current member holding that tier automatically gets the discount on every paid call, and it's advertised on your membership join page.
The tier benefit takes precedence over a per-call member discount: if a submitting member's tier grants a discount, that percentage is used instead of whatever the individual call configured. This lets you set member pricing once on the tier rather than re-entering it on every call. (On a Tiered call, member pricing comes from the table's member column instead — see above.)
How Artists Choose at Checkout
Here's what your configuration looks like from the artist's side:
The call page shows the applicable fee, including any member price and any early-bird or late pricing window.
If sliding scale is on, artists pick a fee tier (Full price, Reduced, Fee waiver, etc.) during checkout before paying.
Member discounts and tier benefits are detected and applied automatically — eligible members simply see the lower price.
You can also control whether artists see processing fees on top of the entry fee using the Gallery Covers Processing Fees and Allow Artists to Cover Processing Fees toggles in the same section. For how those work and what the platform charges per submission on your plan, see Understanding Platform & Processing Fees.
Tips for Choosing a Structure
Keep it simple when you can. A flat fee or a per-work fee covers most calls. Reach for a tiered table only when your prices don't follow a clean formula.
Use round numbers. $15, $20, and $25 read more cleanly to artists than odd amounts, especially when your gallery covers processing fees.
Lead with access. A sliding-scale "Fee waiver" tier is a low-effort way to keep your call open to artists who can't pay, without manually issuing coupons.
Set member pricing once. If most of your calls offer the same member rate, put it on the membership tier instead of every call.
Troubleshooting
"Add at least one price tier" won't go away. A tiered call must have at least one row in the price table before it can be saved. Add a row (or switch the Fee Model back to Flat or Per Work) and save again.
Sliding-scale options aren't showing up. The Sliding-Scale Fees panel only appears when the call has a submission fee greater than $0. Set a base fee first, then enable sliding scale.
A member was charged the full price. Membership discounts only apply to current, dues-paying members of the organization hosting the call. Confirm the artist's membership is active and that their submission email matches their member record. On a tiered call, double-check the member column in your price table.
My member discount and tier benefit disagree. When both exist, the membership-tier benefit wins. Adjust the tier's submission fee discount if the applied rate isn't what you expect.
The currency field is locked. A call's currency can't be changed once it has received its first submission. Set the right currency before opening the call.
