Crafted Call gives you complete access to your organization's data. Export submissions, subscriber lists, analytics, and more for analysis, archiving, or migration to other systems. This guide covers available export formats and scheduled exports.
The export is generated within seconds to a few minutes (depending on data size). Once ready, you'll receive an email with a download link.
Tip: For large exports (100,000+ records), generation may take several minutes. The system processes exports in the background and notifies you when ready.
Export Formats Explained
CSV (Comma-Separated Values)
Most universal format
Opens in Excel, Google Sheets, and data analysis tools
Best for lists (subscribers, submissions)
Lightweight file size
No formatting preserved
Useful for: List imports, merging with other tools, simple analysis
Excel (.xlsx)
Native Excel format
Preserves formatting (bold, colors, cell widths)
Multiple sheets support (one sheet per category)
Better for presentations
Slightly larger file size than CSV
Useful for: Professional reports, stakeholder presentations, complex analysis
JSON
Machine-readable structured format
Best for: System integration, complex data relationships, developer workflows
Preserves nested data structures
Larger file size
Useful for: Migrating to another platform, API integration, complex analysis
Choose your format based on how you plan to use the data:
Quick analysis: CSV
Formal reporting: Excel
System integration: JSON
Scheduled Exports
Automate recurring exports for ongoing analysis or compliance:
Click Schedule New Export
Configure export settings (same as manual export)
Select frequency:
Weekly (day of week)
Monthly (day of month)
Quarterly
Annually
Choose delivery method:
Email with download link
Automatic upload to cloud storage (AWS S3, Google Drive, Dropbox—if integrated)
Set start date and end date (if applicable)
Click Create Schedule
Scheduled exports automatically generate on your chosen schedule and are sent to the specified recipients. You can modify or cancel schedules anytime.
Use case: Schedule a weekly export of new submissions every Monday morning to track submissions pipeline. Or schedule a monthly subscriber export on the 1st for compliance reporting.
Data Portability (GDPR/Privacy)
Under GDPR, CCPA, and other privacy regulations, you have the right to export your personal data:
Navigate to Settings > Account > Data Portability
Click Export My Data
Crafted Call generates a complete export of your personal information (name, email, profile, account activity)
Data minimization: Only export fields needed for your intended purpose
Secure transfer: Use encrypted transfers if uploading to third-party services
If a subscriber requests data deletion under GDPR, their data is removed from your organization (not included in future exports). Deleted data cannot be recovered.
Privacy and Security During Export
Your data security during export:
Encryption: Exports are encrypted in transit (HTTPS)
Temporary storage: Generated exports are held temporarily and deleted after download
Access control: Only Admin and Owner users can initiate exports
Audit trail: All exports are logged (accessible in activity history)
Download links expire after 7 days for security. Re-generate the export if you lose the link.
Best practice: Download exports to a secure location immediately. Don't share download links via email or unsecured messaging.
Troubleshooting Exports
Export takes too long?
Large exports (1M+ records) may take 10+ minutes
Check your email for a notification—download link may already be ready
Try exporting a smaller date range or call
Export format looks incorrect?
CSV files opened in Excel may have encoding issues—open with Google Sheets or specify UTF-8 encoding
JSON files can be validated with a JSON validator tool
Ensure you selected the correct export format
Missing data in export?
Verify your scope/filter settings included the data you expected
Check that the submission/exhibition/campaign you're exporting still exists
Deleted data is not included in exports
Export link expired?
Generate the export again—download links are valid for 7 days
Each generation creates a fresh download link
Best Practices
Regular backups: Schedule monthly full organization exports