Check-In & Attendance Tracking

On the night, you need to know who has arrived and who has not, and afterwards you need a record you can hand to an instructor or an accountant. Crafted Call splits that into two screens: Check-in for the door, and Attendance Report for the record.

Both live under the event: Admin → Events → your event → Check-in, or the Attendance tab beside it.

Working the door

The check-in page shows how far you have got in the header, for example "37 / 62 checked in". Everyone registered is listed, and each row has one button that toggles between Check in and Undo check-in.

To find someone fast, use the search box, which matches on name or email.

Rows tell you where each person stands: Not checked in, or Checked in at with the time. If someone's payment has not gone through, their button is disabled and the row says why, so you decide at the door rather than discovering it later. The same applies to a registration that was cancelled or refunded.

Several people can work the door at once from different devices. Everyone sees the same list.

Scanning tickets

Under QR Check-in, choose Start Scanner and point a camera at the code in an attendee's confirmation email. Stop Scanner puts it away. A scan that matches someone already checked in says Already checked in rather than double-counting them.

When the venue has no signal

Check-in keeps working offline. Actions are saved on the device and a banner tells you how many are waiting to sync.

Be aware of what offline means: a scan is recorded but not validated. Payment, refund and duplicate checks cannot run until the connection returns, so an offline scan may turn out to belong to a refunded or duplicate ticket. Rows show Check-in pending sync until they are confirmed, and when the connection comes back you are told which ones need a second look.

Walk-ins

Someone who never registered is added on the Registrations page, not the check-in page. Choose Add Registration and fill in Add manual registration, which is described as recording a walk-in or offline registration: Name, Email, Phone, Quantity and Notes. They then appear on the check-in list like anyone else.

For a group that booked several places, the registrations table checks people in per seat: , then for the rest of the party.