Setting Up a Volunteer Program

Build a thriving volunteer community by creating opportunities, defining roles, and building volunteer profiles. Crafted Call makes volunteer management seamless.

Enabling Volunteer Management

Volunteer management is an optional feature. Enable it to start building your program.

To enable volunteers:

1. Go to Settings > Features
2. Toggle Volunteer Management to ON
3. You'll see new menu option: Volunteers
4. Click Configure to set up your program

Once enabled, the Volunteers section appears in your main navigation.

Creating Volunteer Opportunities

Volunteer opportunities define the types of roles you need filled.

To create an opportunity:

1. Navigate to Volunteers > Opportunities

2. Click Create Opportunity

3. Enter opportunity details:

   • Title: e.g., "Gallery Sitting", "Event Setup", "Artist Outreach"
   • Description: What the role entails (2–3 sentences)
   • Commitment level: One-time, short-term (weeks), ongoing
   • Skills required: What volunteers should have (optional)

4. Add more details:

   • Time commitment: Hours per week or total hours needed
   • Location: On-site, remote, hybrid
   • Start date: When the opportunity begins
   • Availability: Ongoing or specific end date

5. Click Create

Your opportunity is live and volunteers can view it.

Opportunity Descriptions

Write descriptions that attract the right volunteers.

Instead of: "We need help at the gallery."

Write: "Gallery Sitting: Greet visitors, answer questions about current exhibitions, and ensure the space is clean and welcoming. 4-hour shifts, weekends preferred. Great for people who love art and enjoy meeting visitors."

Clear descriptions attract engaged volunteers who know what to expect.

Defining Roles & Responsibilities

Roles are the specific positions within opportunities. Each role has: