# Crafted Call — Help Center Index

> Raw-markdown index of every help-center article. Each entry links to a plain `.md` file optimized for LLM agents.
> For the human-readable rendering of each article, swap `/llms/help/` for `/help/` in the URL.

Total articles: 104. Last updated: 2026-10-16.

## Getting Started

- [Creating Your Artist Account](/llms/help/getting-started/creating-your-artist-account.md) — One account lets you enter calls at every gallery using Crafted Call. You do not need a separate account per gallery, and you never pay to have one. This guide covers signing up, t
- [Completing Your Profile for Better Recommendations](/llms/help/getting-started/completing-your-profile.md) — Your profile is what a gallery reads about you before they see your work. Filling it in is optional and does not affect whether you can enter a call or whether your submission is a
- [Migrating from Another Platform](/llms/help/getting-started/migrating-from-another-platform.md) — Moving from ArtCall, CaFÉ, Submittable, EntryThingy or a spreadsheet does not require a project plan. Export a CSV, drop it in, and Crafted Call works out which platform it came fr
- [Finding and Browsing Calls](/llms/help/getting-started/finding-and-browsing-calls.md) — **Browse Calls for Artists** is the public list of every open call on Crafted Call. You can search it, narrow it by what you make and where you are, follow the calls you are intere
- [Submitting Your First Artwork](/llms/help/getting-started/submitting-your-first-artwork.md) — Submitting to a call takes one form, split into a few steps, and it saves as you go. This guide walks through starting a submission, what each step asks for, and what happens after
- [Understanding Submission Statuses](/llms/help/getting-started/understanding-submission-statuses.md) — Every submission carries a status that tells you where it stands. You can see all of them on **My Submissions** on your dashboard. This guide explains what each status means, how t
- [Setting Up Your Organization](/llms/help/getting-started/setting-up-your-organization.md) — When you sign up as a gallery, your organization is created for you and you land on your dashboard. Two quick questions come first, then a checklist that fills itself in as you wor
- [Connecting Stripe to Accept Payments](/llms/help/getting-started/connecting-stripe-for-payments.md) — Stripe Connect allows you to collect submission fees, entry fees, and process payments directly through Crafted Call. This guide walks you through connecting your Stripe account so
- [Inviting Team Members & Setting Permissions](/llms/help/getting-started/inviting-team-members.md) — **Team & Access** (Admin → People → Team & Access) is where you add colleagues and decide what each of them can reach. This is the short how-to. For what each role and area actuall
- [Creating Your First Call for Artists](/llms/help/getting-started/creating-your-first-call.md) — A call is an open opportunity for artists to submit work to your organization. This guide takes you from an empty form to a call the public can find. It covers the five-step create
- [Accepting a Jury Invitation](/llms/help/getting-started/accepting-a-jury-invitation.md) — An organization has invited you to help select work for one of its calls. This article covers accepting the invitation, what you will see when you start reviewing, and how to decla
- [Messaging on Crafted Call](/llms/help/getting-started/messaging-galleries-and-artists.md) — Crafted Call has built-in messaging so artists and galleries can talk inside the platform, with the thread attached to the submission, call or exhibition it is about. This article
- [Where Crafted Call Works](/llms/help/getting-started/where-crafted-call-works.md) — Crafted Call is not limited to organizations in the United States. This article covers which countries can take payments, which currencies you can price in, what Australian and New
- [Finding Your Way Around the Admin](/llms/help/getting-started/finding-your-way-around-the-admin.md) — The admin sidebar is grouped by the kind of work you are doing rather than by feature name. Once you know which group owns which job, you stop hunting. This guide is a map of the s
- [Who to Contact: the Gallery or Crafted Call](/llms/help/getting-started/who-to-contact.md) — Crafted Call runs the website. Each gallery runs its own calls. Most questions about a call are the gallery's to answer, and they reach the right person fastest when you ask the ga

## Calls for Artists

- [Configuring Call Requirements & Fees](/llms/help/calls/configuring-call-requirements.md) — Everything about a call is edited in one place: **Admin → Calls → your call → Edit**. That page is the call's setup, where you decide what artists send you, when, and what it costs
- [Custom Submission Fields](/llms/help/calls/custom-submission-fields.md) — Custom fields are your own questions on a call's submission form, asked alongside the standard title, medium, and dimensions. They live at **Admin → Calls → your call → Edit → Setu
- [Call Templates & Recurring Series](/llms/help/calls/call-templates-and-series.md) — There are three ways to avoid rebuilding a call you have already built once: duplicate the call, save it as a template, or set up a recurring series. They are not interchangeable,
- [Application Calls (Membership & Scholarship)](/llms/help/calls/application-calls.md) — Most calls ask artists to submit **artwork for sale or exhibition**: each piece carries a price, medium, and dimensions. An **Application** call is different: it judges a **person
- [Charging the Entry Fee on Acceptance](/llms/help/calls/charging-the-entry-fee-on-acceptance.md) — Most calls charge the entry fee at the moment an artist submits. You can instead defer it: artists apply for free, and only the artists you accept are asked to pay, with the reques
- [Rolling Calls: Accepting Submissions Continuously](/llms/help/calls/rolling-calls.md) — A rolling call has no deadline. It stays open, artists apply whenever they are ready, your jurors vote on each applicant as they arrive, and you admit people one at a time instead
- [Inviting an Artist After a Call Closes](/llms/help/calls/inviting-an-artist-after-a-call-closes.md) — An artist emails the morning after your deadline. Their files were too big, or they were in hospital, or they simply lost track of the date, and you want to let them in. Reopening

## Submissions

- [Uploading Images](/llms/help/submissions/uploading-images.md) — Your images are what a jury sees, so this step matters more than any other field on the form. This guide covers what the uploader accepts, what happens to an iPhone photo, how many
- [Photographing Your Artwork for Submissions](/llms/help/submissions/photographing-artwork.md) — The quality of your submission photos directly impacts how galleries perceive your work. A great photograph can elevate your art, while poor lighting and framing can work against y
- [Using Your Portfolio When Submitting](/llms/help/submissions/portfolio-integration.md) — If a work already lives in your Crafted Call portfolio, you do not have to describe it again for every call. The submission form can pull it in, images and all, and then tell you w
- [Entry Fees and How You Pay Them](/llms/help/submissions/entry-fees-and-pricing.md) — Each organization sets its own entry fee, and the call page shows what yours will be before you start. This guide explains the different ways a fee can be worked out, how the cart
- [Managing Submissions for a Call](/llms/help/submissions/managing-submissions-intake.md) — Every submission to a call lives on one page: **Admin → Calls → your call → Submissions**. It is a single list you can search, filter, sort, select and act on, with a **Trash** tab
- [Accepting, Rejecting and Waitlisting Submissions](/llms/help/submissions/accepting-rejecting-submissions.md) — The Submissions page (**Admin → Calls → your call → Submissions**) is where decisions become real: you mark work accepted, rejected or waitlisted, then send the artists their answe
- [Recording Drop-offs and Pickups](/llms/help/submissions/dropoff-and-pickup-confirmations.md) — The **Dropoff & Pickup** page (Admin → Operations) is where staff record that accepted artwork arrived at the gallery and, after the show, that it left again. Every recorded change
- [Editing & Withdrawing Your Submission](/llms/help/submissions/editing-and-withdrawing-submissions.md) — You can usually keep refining a submission after you send it, and you can pull it from consideration if you need to. Both start from the same place: **My Submissions** on your dash
- [Tiered, Sliding-Scale & Fee-Waiver Entry Fees](/llms/help/submissions/tiered-and-sliding-scale-fees.md) — Not every artist should pay the same entry fee. Crafted Call lets you charge a different price depending on how many works an artist submits, give your members a better rate, and o
- [Exporting Submissions](/llms/help/submissions/exporting-submissions.md) — Every submission export starts from the same place: **Admin → Calls → your call → Submissions**, then **Export** in the list toolbar. The dialog is titled **Export Submissions** an

## Jury & Review

- [Setting Up a Jury](/llms/help/jury/setting-up-jury.md) — The Jury page is where you invite jurors, decide how they score, and run the review in one or more rounds. Open it from **Admin → Jury** and pick your call, or from your call's pag
- [Blind Jurying and Automatic Redaction](/llms/help/jury/blind-jurying-and-redaction.md) — Blind jurying hides who made the work so your panel scores the work itself. Crafted Call does this in two layers. Blind review hides the artist's name and contact details. Automati
- [Running Your Jury](/llms/help/jury/running-your-jury.md) — A checklist for gallery staff running a jury someone else set up, from inviting the juror to sending the letters. Everything happens on the call's Jury page: open **Admin → Jury**
- [Managing Conflict of Interest Declarations](/llms/help/jury/managing-conflicts-of-interest.md) — A conflict of interest exists when a juror's relationship with an artist could colour their scoring: a friend, a former student, a studio mate, someone whose work they own. The **C
- [Monitoring Jury Progress](/llms/help/jury/monitoring-jury-progress.md) — Once a round is open, you need to know whether the panel will finish on time and whether anyone is scoring in a way that will distort the result. Two pages answer those questions:
- [Score Normalization and Results](/llms/help/jury/score-normalization-and-results.md) — The **Results** tab (**Admin → Jurying**, then open your call) is where the panel's scoring becomes a ranking you can act on. It holds the score summaries for a round, a switch tha
- [Finalizing Jury Decisions](/llms/help/jury/finalizing-jury-decisions.md) — When scoring is done, the **Finalize Jury** panel on the **Results** tab (**Admin → Jurying**, then open your call) turns the ranking into decisions. It marks entries juried in or
- [Awards & Prizes: Setup and Juror Voting](/llms/help/jury/awards-and-prizes.md) — Awards let you recognize standout work beyond a simple accept/reject decision: a Best in Show, placements like 1st through 3rd, Honorable Mentions, or named prizes that carry a cas
- [Scoring Submissions as a Juror](/llms/help/jury/scoring-submissions-as-juror.md) — You have accepted an invitation to jury a call, and now you have a stack of work to get through fairly and on time. This guide covers finding your assignments, the review screen an
- [Declaring Conflicts of Interest as a Juror](/llms/help/jury/declaring-conflicts-of-interest.md) — Somewhere in the pool you are about to score is work by someone you know. Declaring that relationship takes a few seconds and removes their work from your queue, so nobody has to w

## Exhibitions

- [Creating an Exhibition from a Call](/llms/help/exhibitions/creating-exhibition-from-call.md) — An exhibition is the public face of a show: the artworks, the dates, the venue, and the page visitors actually see. The quickest way to build one is straight from the call that pro
- [Exhibition Gallery Layout & Wall Placement](/llms/help/exhibitions/gallery-layout-wall-placement.md) — Planning where each piece hangs before anyone picks up a drill saves a long afternoon. The **Gallery Layout** card on an exhibition's **Works** tab is where you arrange the show ag
- [Showing an Exhibition Online](/llms/help/exhibitions/virtual-exhibitions.md) — Most people who see your show will never stand in the room. Every published exhibition gets a public page carrying the work, the writing around it, and the details of how to visit.
- [Embedding Your Gallery on Another Website](/llms/help/exhibitions/embedding-gallery.md) — The gallery widget puts an exhibition's artworks on a page you already run, whether that is your own site, a partner's, or a sponsor's. Visitors browse the work in place and click
- [Generating Exhibition Catalogs](/llms/help/exhibitions/generating-catalogs.md) — A catalog turns the artworks already in your exhibition into a formatted PDF you can hand to a printer, email to a mailing list, or keep as the show's record. It is built from the
- [Condition Reports](/llms/help/exhibitions/condition-reports.md) — A condition report is your dated evidence of how a piece arrived and how it left your care. In Crafted Call it is part of the intake workflow on an exhibition: you check a piece in
- [Gallery Spaces & Floor Plans](/llms/help/exhibitions/gallery-spaces-and-floor-plans.md) — A **Gallery Space** is a digital model of a real room in your venue: its outline, its walls, and the fixed features that get in the way of hanging art (doors, columns, display case
- [Printing Wall and Artwork Labels](/llms/help/exhibitions/printing-labels.md) — **Admin → Labels** is where you print the cards that go on the wall beside a piece and the labels that go on the back of it. You pick an exhibition or a call, choose wall or back-o

## Events & Classes

- [Registering for Gallery Events](/llms/help/events/rsvping-to-events.md) — Openings, artist talks, workshops and classes all work the same way now: you register for the event on the gallery's own events page. What used to be a separate RSVP for a receptio
- [Creating Events & Classes](/llms/help/events/creating-events.md) — Openings, artist talks, workshops and multi-week classes all use the same builder. This guide covers making one, scheduling a repeating series, and the two changes that touch atten
- [Event Registration & Ticketing](/llms/help/events/registration-and-ticketing.md) — An event can charge one price, or several. It can be free, capped, waitlisted, or discounted with a code. This guide covers setting those up, and what happens on the registration s
- [Check-In & Attendance Tracking](/llms/help/events/check-in-attendance.md) — On the night, you need to know who has arrived and who has not, and afterwards you need a record you can hand to an instructor or an accountant. Crafted Call splits that into two s
- [Class Materials & Certificates](/llms/help/events/materials-certificates.md) — Two things turn a booking into a course: the handouts students get during it, and the certificate they get at the end. Both are built into events whose **Type** is **Class** or **W

## Payments & Payouts

- [Viewing Your Earnings & Payout Records](/llms/help/payments/viewing-earnings.md) — When your work sells through a gallery using Crafted Call, the **Earnings** page in your artist account shows what you have earned, what is still owed to you, and what has already
- [Tracking Artist Payouts](/llms/help/payments/artist-payouts.md) — **Artist Payouts** (Admin → Finance → Artist Payouts) is where you pay artists for artwork that has sold, either straight through Stripe or by recording a payment you made yourself
- [Using Coupon Codes](/llms/help/payments/using-coupon-codes.md) — Galleries sometimes offer codes that reduce an entry fee or the price of artwork. Every code is created and controlled by the gallery running the call, not by Crafted Call, so a co
- [Commission Settings & Overrides](/llms/help/payments/commission-settings.md) — Your commission is the percentage of an artwork sale your organization keeps. Set it once for the whole organization and override it on an exhibition when a particular show needs a
- [Invoicing Clients](/llms/help/payments/invoicing.md) — **Invoices** (Admin → Finance → Invoices) is for billing someone directly: a space rental, a sponsorship, a service you provided. You build the invoice from line items, send it wit
- [Issuing Refunds](/llms/help/payments/issuing-refunds.md) — Sometimes money has to go back: an artist paid an entry fee for a call they could not enter, a buyer's order fell through, or a card was charged twice. Crafted Call refunds entry-f
- [1099s & Tax Reporting for Artist Payouts](/llms/help/payments/understanding-1099s-and-taxes.md) — When your gallery pays artists for their work, those payments may create a tax-reporting obligation. Crafted Call helps you see which artists are approaching reporting thresholds,
- [Exhibition Closeout & Paying Artists](/llms/help/payments/exhibition-closeout-payouts.md) — When a show comes down you have two jobs: get unsold work back to its artists, and pay the artists whose work sold. **Exhibition Closeout** walks each piece through both, and lets
- [Tracking Expenses](/llms/help/payments/tracking-expenses.md) — **Expense Tracker** (Admin → Finance → Financial Reports → Expenses) records what your organization spends, so your reports show money out as well as money in. This guide covers re
- [Understanding Platform & Processing Fees](/llms/help/payments/understanding-fees.md) — Two fees can come out of a payment: Stripe's processing fee for moving the money, and Crafted Call's platform fee for running the transaction. They are charged by different parties
- [Australian GST and Your ABN](/llms/help/payments/australian-gst-and-abn.md) — Australian organizations get GST handled throughout: quoted on submission fees, itemized on receipts, and totalled in a tax period report. This article covers what you record, wher

## Sales & Commerce

- [Recording Artwork Sales](/llms/help/commerce/recording-artwork-sales.md) — Plenty of work sells in the room, over the phone, or by arrangement. Recording those sales in Crafted Call keeps your inventory honest, notifies the artist, and puts the sale into
- [Coupon Codes & Discounts](/llms/help/commerce/coupons-discounts.md) — **Coupons** (Admin → Sales → Coupons) is where you create the codes artists and buyers enter at checkout: an early-bird discount on a call, a member rate on an event, a comped entr
- [Membership Tiers](/llms/help/commerce/memberships.md) — A membership tier is the offer supporters sign up for: a name, a set of benefits, and either a recurring price you collect through Crafted Call or dues you collect somewhere else.
- [Selling Artwork Online](/llms/help/commerce/selling-artwork-online.md) — Buyers can pay for artwork directly from your public exhibition and artwork pages, or from a link you send one collector. Money is collected through your connected Stripe account.
- [Buying Artwork](/llms/help/commerce/buying-artwork.md) — Found a piece you want? This guide covers finding work that is for sale, buying from a link a gallery sent you, using your cart, checking out, and asking the gallery a question bef
- [Managing Artwork Inquiries](/llms/help/commerce/managing-artwork-inquiries.md) — When a collector wants to ask about a piece, they send an inquiry from your public artwork pages and it lands at **Admin → Inquiries**. You reply from there, track where each one s
- [Managing & Renewing Memberships](/llms/help/commerce/managing-memberships.md) — Your member roster lives at **People → Members**. This is the day-to-day article: adding a member by hand, loading a roster you already have, keeping one honest answer to "is this

## Email & Marketing

- [Email Campaign Basics](/llms/help/marketing/email-campaign-basics.md) — A campaign is a one-off email you write, check and send to your subscribers: a call announcement, an opening invitation, a newsletter. Campaigns live at **Admin → Marketing → Campa
- [Brand Themes and Email Design](/llms/help/marketing/building-email-templates.md) — A brand theme is the wrapper around every campaign you send: the header, the footer, the colors, the typography and the button style. Themes live at **Admin → Marketing → Brand The
- [Subscriber Management & Signup Forms](/llms/help/marketing/subscriber-management.md) — Your subscribers are the people your organization is allowed to email. They live at **Admin → Marketing → Audience & Segments → Subscribers**. This guide covers reading the list, a
- [Segments, Lists and A/B Testing](/llms/help/marketing/segmentation-ab-testing.md) — Sending everything to everybody is the fastest way to lose a subscriber. **Admin → Marketing → Audience & Segments** is where you cut your list into groups worth mailing: named lis
- [Automated Email Sequences](/llms/help/marketing/email-automations.md) — An automation sends a series of emails on its own, triggered by something a person does rather than by you pressing send. Set one up once and it keeps running: confirming a submiss
- [Sending Email From Your Own Domain](/llms/help/marketing/sending-from-your-own-domain.md) — Every email Crafted Call sends for your gallery (submission receipts, payout notices, event reminders, and marketing campaigns) already carries your gallery's branding. By default
- [Email Consent by Country](/llms/help/marketing/email-consent-by-country.md) — The rules for commercial email are not the same everywhere, and Crafted Call does not treat them as if they were. What your organization's country changes is not only which footer
- [Importing Your Audience from Mailchimp](/llms/help/marketing/importing-from-mailchimp.md) — Crafted Call reads the export files Mailchimp gives you, so moving an audience across is a download and an upload rather than a spreadsheet project. Your statuses, tags and signup
- [Tracking Entries from Ads, Posters and Newsletters](/llms/help/marketing/tracking-entries-from-ads.md) — If you promote a call with a Google ad, a Google Ad Grant, a poster or a newsletter, a **short link** is how you learn which one brought entries. Crafted Call has no ad-buying tool

## Portfolio & Profile

- [Managing Your Portfolio & Collections](/llms/help/portfolio/managing-your-portfolio.md) — Your portfolio is the permanent record of your work inside Crafted Call. Each piece is entered once, with its real details, and can then be used in submissions instead of being re-
- [Public Portfolio Page & Privacy Settings](/llms/help/portfolio/public-portfolio-page.md) — Your public portfolio page is a shareable page where galleries, curators and collectors can see your work. You decide whether it exists, who can reach it, and whether people can wr

## Organization Settings

- [Brand & Identity](/llms/help/settings/organization-branding.md) — **Brand & Identity** (Admin → Settings → Brand & Identity) is where you manage the organization details and visual system that should stay consistent everywhere Crafted Call shows
- [Team Members & Permissions](/llms/help/settings/team-permissions.md) — Access in Crafted Call has two layers: a **base role** that sets someone's standing in your organization, and optional **feature access** that opens specific areas of the admin. Bo
- [Notification & Email Preferences](/llms/help/settings/notification-preferences.md) — Crafted Call tells you when something happens: a submission arrives, a jury decision is recorded, a piece sells, a payout goes out. **Notification preferences** is where you decide
- [Custom Domains](/llms/help/settings/custom-domains.md) — A custom domain puts your public pages on your own address instead of a Crafted Call one. There are two separate kinds, and they are set up in different places on different plans:
- [Data Export & Portability](/llms/help/settings/data-export.md) — Your records are yours. Crafted Call has one whole-organization export for backups, compliance and moving to another system, plus targeted exports on the pages where you actually w
- [Gallery Website Builder](/llms/help/settings/gallery-website-builder.md) — Crafted Call can host a complete public website for your gallery: pages, navigation, images and forms, edited by you without writing code. The site draws on the content you already
- [Integrations: Connecting External Tools](/llms/help/settings/integrations.md) — Crafted Call works alongside the other tools your gallery already relies on. The **Integrations** hub is where you connect those tools so data flows between them automatically inst
- [Localization and Currency Settings](/llms/help/settings/localization-and-currency.md) — Localization tells Crafted Call where your organization operates. It sets the currency your calls are priced in, the timezone your deadlines resolve in, the units artists enter dim

## Space Rentals

- [Space Rentals: Managing Spaces & Agreements](/llms/help/rentals/managing-spaces.md) — If you rent studios, project rooms or gallery space, **Admin → Rentals** is where the spaces, the agreements and the people renting them live. This article covers setting up spaces
- [Occupant Management & Billing](/llms/help/rentals/occupant-billing.md) — Rent is generated for you, occupants pay from their own portal, and everything owed and paid sits in one place at **Admin → Rentals → Charges**. This article covers how charges are
- [Managing Rental Interest & Leads](/llms/help/rentals/managing-rental-interest.md) — When someone wants to rent one of your spaces, their inquiry lands in **Admin → Rentals → Applications**. From there you read it, reply, track where it stands, and mark it converte

## Volunteers

- [Setting Up a Volunteer Program](/llms/help/volunteers/setting-up-volunteers.md) — Everything for volunteers lives under **Admin → Volunteers**. This article covers the decisions you make once: how people join your program, what an opportunity looks like, how a w
- [Shifts, Scheduling and Hours](/llms/help/volunteers/shifts-scheduling.md) — Once your opportunities exist, the work is filling them and running the day. This article covers the schedule calendar, assigning people, how volunteers confirm or decline from an

## AI & Integrations

- [Meet Frida](/llms/help/ai-tools/meet-frida.md) — Frida is the assistant built into Crafted Call. She answers questions about your organization's live data and carries out real work when you ask her to, with your approval before a
- [Drafting Press Releases with AI](/llms/help/ai-tools/ai-press-releases.md) — Announcing a show takes a polished press release, and the blank page is the slow part. Crafted Call drafts one from the exhibition you have already built: title, dates, venue, desc

## Analytics & Reports

- [Analytics & Reports Overview](/llms/help/analytics/reports-overview.md) — Crafted Call splits reporting in two. **Insights** answers how the organization is doing: submissions, audience, email, sales. **Finance** produces the documents someone else reads
- [Financial Statements & Reconciliation](/llms/help/analytics/financial-statements-and-reconciliation.md) — Statements and reconciliation are how you tie Crafted Call's records back to reality: a clean summary of money in and money out for a period, a per-call breakdown when you want to

## Billing & Plans

- [Pricing Plans & Feature Limits](/llms/help/billing/pricing-plans.md) — Publishing a call costs nothing on any plan. What you pay for is what a call does: a flat platform charge for each completed application. Pay as you go has no subscription and char

## Troubleshooting

- [Troubleshooting Common Issues](/llms/help/troubleshooting/common-issues.md) — The problems people actually hit, and what to do about each one. Find your symptom, not your theory about the cause. If you are looking for how something works rather than why it i

## Frequently Asked Questions

- [Frequently Asked Questions](/llms/help/faq/frequently-asked-questions.md) — Short answers to the questions people ask most, grouped by who is asking. Each one links to the article that goes into detail. If your problem is that something is not working rath